WAWCD message templates help teams prepare polished replies in advance, including text, media, and supporting files, so everyday conversations stay fast and on-brand.
Use templates for greetings, frequently asked questions, follow-ups, onboarding messages, and other repeat interactions.
You can keep the tone aligned with your brand, include rich media, and attach files such as brochures or PDFs when a reply needs more context.
Create a new template for the type of response you send often.
Add the message copy, then attach media or documents when needed.
Organize templates by use case so your team can find the right one quickly.
Apply templates directly inside chats to reduce typing and keep replies consistent.
Refresh high-volume templates regularly as your product, offers, or FAQs change.
